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Automotive

ERP Solution and Dealer Portal for the Automotive Industry

EDP Online is built to meet the complex demands of the automotive industry, offering an integrated solution that connects every part of the value chain. Whether you're an OEM, distributor, or dealership, the system streamlines operations across vehicle stock management, service scheduling, parts ordering, warranties, and customer relationship management. From pre-delivery inspections to eNatis integration, dealer claims, and service plans, EDP Online provides the tools needed to improve operational efficiency, enhance customer experience, and maintain full visibility across your network. Its seamless integration between departments ensures faster turnaround times, better communication, and data-driven decision-making at every level.

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EDP Online is a powerful, all-in-one business management system designed to simplify complex operations and drive efficiency across industries. Developed by Tecwise, the platform offers a modular structure that adapts to your business needs—whether you're managing vehicles, parts, services, warranties, or customer relationships. It connects departments, automates repetitive tasks, and provides real-time visibility into your processes, enabling better decision-making and faster response times.

What sets EDP Online apart is its flexibility and depth. From service-based businesses and distributors to large-scale automotive networks and mining operations, the system handles everything from inventory control and project management to compliance tracking and financial integration. Whether you need to manage a single location or a multi-branch operation, EDP Online is built to scale with your business, streamline your workflows, and support sustainable growth.

  • Inventory Management
  • Flexibility and Adaptability
  • Customer Satisfaction
Optimization

Day to Day Operations

EDP Online is designed to support the day-to-day operational flow of businesses with high-volume, detail-driven processes—particularly in the automotive and service sectors. From placing vehicle orders and managing stock availability to retailing vehicles and processing dealer claims, the platform centralizes and simplifies your entire workflow. Users can handle everything from tracking inbound shipments and assigning vehicles to dealers, to capturing sales, processing buy-backs, and managing model conversions—all in real time. Vehicle stock counts, recon processes, and PDI (Pre-Delivery Inspections) are fully integrated, ensuring accuracy and accountability at every stage.

In addition to vehicles, EDP Online offers robust parts and service operations. Parts teams can manage stock levels, place and receive parts orders, automate reordering, and monitor bin locations with ease. Service departments benefit from streamlined job card handling, technician scheduling, and direct integration with parts and warranty modules. Warranty and service claims can be submitted, tracked, and approved within the system—reducing errors and improving turnaround times. These core functions, combined with a central dashboard and real-time reporting, make EDP Online a powerful tool for managing day-to-day tasks with greater speed, control, and visibility.

Our Field Details Our Field Details
FEATURES

Empowering your business with innovation.

Vehicle Ordering

Track and manage vehicle orders from dealerships to OEMs or distributors, with full control over order status, expected delivery dates, and linked documentation—all in one centralized platform.

Vehicle Stock Management

Maintain real-time visibility of all vehicle stock across branches and warehouses, including in-transit, available, and reserved units to avoid overselling or delivery delays.

Retail Sales Processing

Handle the complete retail vehicle sales process—from customer onboarding to payment tracking and final handover—ensuring a smooth and professional buyer experience.

Vehicle Recon and Stock Counts

Log vehicle reconditioning activities and conduct stock counts with mobile or desktop access, helping maintain accurate and auditable stock records.

Parts Ordering and Receipting

Process parts orders from suppliers, track shipment status, and update inventory upon receipt—ensuring accuracy and reducing delays in workshop operations.

Warranty Claims Processing

Submit, track, and manage warranty claims with serial number validation, supplier workflows, and built-in fraud detection tools for faster approvals

Service Claim Management

Automate the handling of service-related claims, whether internal or dealer-initiated, ensuring timely resolution and compliance with policy terms.

Dealer Claims and Approvals

Manage dealer-submitted claims for parts, warranties, or services with a structured approval workflow and central audit trail.

Features

Advanced features to drive efficiency and productivity

From streamlined networks to reliable software ecosystems, we ensure your systems are built to perform—seamlessly supporting your operations, scaling with your goals, and evolving as your business does.

New Release
Streamline

Vehicle License Disk Scanning

Quickly capture vehicle details by scanning the license disk upon arrival for a service, warranty claim, or during stock counts and recons. This feature reduces manual entry, improves accuracy, and speeds up check-ins at dealerships or warehouse floors—ensuring every vehicle is accounted for and properly tracked in the system.

  • Collaboration Tools
  • Automate
New Release
Transparency

Transparency Through DMS Integration

EDP Online integrates directly with dealer DMS systems to automatically retrieve daily parts stock levels, service records, and warranty claims. This seamless data flow eliminates the need for manual data capture or imports, ensuring real-time accuracy, greater transparency, and a streamlined operational process between dealerships and head office.

  • Collaboration Tools
  • Smart Reminders
New Release
Integrations

RTMC - Introductions and Updates

Set the standard for service expectations with tailored SLAs that outline project scope, costs, timelines, and deliverables. Easily track materials, record usage, and define responsibilities—ensuring transparency and accountability between you and your clients or suppliers.

  • System Integrations
  • Smart Data Transparency
New Release
Integrations

Major Bank Integrations

EDP Online allows dealerships and service centers to capture service details using personalised workflows tailored to each OEM. Record parts used, labour time, and outwork performed, along with supporting images such as vehicle condition and odometer readings. This ensures accurate claims, improved traceability, and alignment with OEM-specific requirements.

  • Service Management
  • OEM Workflows
About

Lead and Campaign Management

Easily manage leads, track opportunities, and oversee contracts, all in one place. Schedule appointments efficiently and stay on top of your pipeline to ensure no opportunity is missed.

Boost your business with powerful email marketing tools. Effortlessly create custom email campaign templates and tailor your messaging to resonate with your audience. Whether you’re targeting individuals or customer groups, managing communications has never been easier.

  • PPD Development
  • Quick Response
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Build your project with us, Make it world class

Our projects are born from a passion for innovation that knows no bounds.

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Lets get in touch

You can reach us anytime via info@tecwise.co.za

  • 30+ Years

    Field Experience

  • 7000+ Projects

    Done Around World

  • 99%

    Client Satisfaction

  • 2021 Year

    Established On

  • 2 Mins

    Response Time

Support

Contact Info

(+27)87-654-6140
info@tecwise.co.za

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43 Estcourt Avenue Centurion, Pretoria Gauteng,
South Africa